Only buy stairs from this company .They are amazing .
17:26 13 Nov 20
Very good quality stairs.
17:30 04 Nov 20
I love my spiral stairs. I looked at several companies and chose Paragon for their quality and the design selections. The manufacturing part took longer but it was due to delays related to COVID19. The installation team lead Douglas was great and it was beautifully installed.
23:48 10 Oct 20
Great customer support from start to finish: spot on in determining height requirements and worked within my budget, quick turnaround from time of order to delivery, slight hiccup with actual delivery but Paragon stepped up and adjusted cost accordingly, another hiccup with a... missing part and once again Paragon made it right with minimal time delay. Great overall experience. Numerous compliments regarding the spiral staircase.read more
18:53 24 Sep 20
They did a great job they showed up on time and communicated about what they were doing every step of the project.
13:46 22 Sep 20
I had gorgeous custom made spiral stairs made for my two story library. The design process, the quality of work was absolutely wonderful. Just 2 weeks late in delivery. The only slight improvement would be a labeling of each piece to be assembled. The 3d drawings were... helpful, but it would have been much easier with a bit better labeling. Overall thrilled with outcome and quality.read more
18:47 04 Sep 20
Just what we needed in our treehouse! It went together pretty easily and looks great
04:14 04 Sep 20
Had a great experience with Paragon. Very high quality end product. The spiral stairs get many compliments. I went with steel and hickory; very nice. I saved quite a bit of money by spray painting the primed steel myself. Great support through the design process. Also great... customer service - I had received a few treads with some deep scratches and they were promptly replaced. The installation took quite some time to do it right but came out very well in the end. Highly recommend!read more
03:11 27 Aug 20
Great spiral stairs. The sales and shipping departments were very helpful with getting the right stairs and making sure it was delivered on time. The stairs were used to replace an unsafe ladder to a loft area in a small condo. I purchased the economy stairs which are extremely... narrow and not easy to maneuver. If I had to do it again I would have upgraded to the next level to have ease of use.read more
18:15 24 Aug 20
Pleasantly surprised a build quality. Installation was straight forward.Looks great. I highly recommend .
01:00 11 Aug 20
A VERY NICE IMPROVEMENT TO OUR HOME ! THANK YOU!
Stephen R. B.
17:30 07 Aug 20
Custom ordered staircase & railing up top. We converted an unneeded closet into access to a new conference room at work. The staircase was critical to making the project work well. Great customer service & great product at a very reasonable price! Very happy customer!
21:28 22 Jul 20
I purchased their spiral stairway and they shipped to Orlando for me. Overall everything from sales to customer service, and delivery was smooth.We experienced some delays in production but it was during the pick of Covid-19 so expected.We also experienced few items... rescheduling for delivery but it didn’t have anything to do with Paragon. It was the 3rd party shipping company. Still their customer service staff were pretty good at answering my calls and following up with the shipping company.Highly recommended.read more
15:00 18 Jun 20
We are so happy with our spiral staircase from Paragon Stairs. Scott was so knowledgeable and easy to work with. We gave him our measurements and sent him a few pictures and before I knew it our stairs were delivered to our front door. They were easy to install and the... instructions were easy to understand. The stairs are very sturdy and well built.read more
14:53 18 Jun 20
Stairs were perfect. A standard landing wasn’t going to work in our situation. Brett was able to design a landing and send design drawings to me in the same day. We highly recommend Paragon and will use them in the future.