After some disappointing trips to home improvement stores Joe was happy when he found Paragon

Joe contacted Paragon after being disappointed with the options at his local home improvement stores. He called us to start planning the perfect outdoor spiral staircase to add to his beautiful New Mexico home. He had a video call with one of Paragon’s knowledgeable sales representatives who helped design his stairs to spiral the right way, made sure he had the correct number of steps, and made sure Joe ended up with a staircase that fit his needs and looked great. With individualized help from Paragon’s top tier customer service team, we were able to help Joe find a gorgeous staircase that fit his budget, his needs, and his vision. Without Paragon’s stair experts to help ensure the measurements are correct and that the spiral staircase is spiraling correctly, it’s easy to make a costly mistake. But with Paragon’s expert help and personal attention, no do-overs are needed.

“The stairs came out beautifully,” Joe said. He received his staircase kit exactly as expected with no delays. And he was able to install it himself with the help of a few of his friends. The assembly and installation went very smoothly. With Paragon, you don’t need a contractor’s license or decades of experience as a handyman to install a safe and sturdy staircase yourself. Joe was impressed by how simple the assembly was for such a high quality product. He is very happy with how smooth the whole process was from beginning to end. Everything was so simple, and Paragon’s experts were available for anything he needed throughout the process. Joe now has a safe, stylish, and weatherproof spiral staircase going from his deck down to the ground floor patio and backyard area.

“I’d recommend Paragon Stairs for anyone,” said Joe. For Joe, Paragon stood out from the competition because of just how easy the whole process was. From design to sales to installation, he received personalized attention at every level of the process. He loved how responsive our team was whenever he had questions that needed to be answered. Paragon strives to make every purchase easy and frustration-free, and Joe was very happy with his decision to purchase a custom staircase from Paragon. Being able to reach out to knowledgeable experts at any time during the process is something that helps everyone feel confident in their decision to install their own staircase. Paragon makes the process as simple and straightforward as possible so you always know that you’re getting a high quality product that will last for years.