Chris finally has access to his roof thanks to Paragon

Chris contacted Paragon to start planning the perfect outdoor spiral staircase to add to his beautiful New Jersey home on the recommendation of the builder who built his house. He spoke with one of Paragon’s knowledgeable sales representatives who helped design his stairs to spiral the right way and made sure Chris ended up with a staircase that fit his needs and looked great. With individualized help from Paragon’s top tier customer service team, we were able to help Chris find a gorgeous staircase that fit his budget, his needs, and his vision. Without Paragon’s stair experts to help ensure the measurements are correct and that the spiral staircase is spiraling correctly, it’s easy to make a costly mistake. But with Paragon’s expert help and personal attention, no do-overs are needed.

“We had a wonderful purchasing experience with a salesperson who explained all the needs and how to make the measurements,” said Chris. He received his staircase kit exactly as expected with no delays. And he was able to install it himself. He loved that Paragon included a small bottle of paint, but he’s more impressed that he hasn’t needed to use it yet because the stairs are holding up so well still. Everything was so simple, and Paragon’s experts were available for anything he needed throughout the process. Chris now has a safe, stylish, and weatherproof spiral staircase going from his balcony to his rooftop patio area.

For Chris, Paragon stood out from the competition because of just how easy the whole process was. From design to sales to installation, he received personalized attention at every level of the process. “What impressed me most was every single piece came correct,” he said. There are a lot of pieces in a staircase kit, and it would be easy for something to be missing or broken, but that was definitely not the case with the stairs that Chris purchased with Paragon. Paragon strives to make every purchase easy and frustration-free, and Chris was very happy with his decision to purchase a custom staircase from Paragon. Being able to reach out to knowledgeable experts at any time during the process is something that helps everyone feel confident in their decision to install their own staircase. Paragon makes the process as simple and straightforward as possible so you always know that you’re getting a high quality product that will last for years.