With Paragon Stairs, you’ll be surprised by how economical it is to put a brand new staircase in your home. We offer a wide range of customizable product options for all budgets that can help you create a stair that matches your vision in no time at all. Whether you need a staircase that will weather the elements year round in an outdoor space or you need a beautiful indoor staircase that will look great with your existing decor, Paragon has options for all your needs. All Paragon staircases are held to strict in-house safety and quality standards, and our designers can also take you through Paragon’s wide range of additional safety features, such as safety gates and additional platform railings. And you don’t need to be a licensed contractor to install your Paragon staircase. Every staircase is designed for you to install yourself, even if you have no prior experience with DIY home renovations. And our world-class customer service team is here to help you through any potential challenges from beginning to end.
The Challenge
Jared had hired a contractor to remodel his home, and he had a terrible experience. It was every home owner’s nightmare situation. His contractor did not deliver what was promised and even did extensive damage to Jared’s home. The contractor left his old staircase in shambles, and he needed an affordable replacement. He considered restoring the old staircase, but it was going to be expensive and take quite a while to complete. So Jared needed an affordable option that could be done as soon as possible.
The Process
Jared was nervous to order a staircase over the phone, but with Paragon’s top tier customer service and very knowledgeable sales representative, Jared was put at ease. He worked closely with Jim, his sales representative, to make sure he got the correct measurements, and they helped him find a beautiful staircase that fit his needs. Since all of Paragon’s designers and in-house engineering team are code certified and recognized by the Stairbuilders and Manufacturers Association, Jared could be confident that his staircase would be structurally sound and beautifully designed. Paragon’s knowledgeable sales representatives and customer service advisors helped make the designing and ordering process smooth and easy, even for someone with no experience designing or installing a staircase.
The Staircase Design
Jared decided on the Classic Steel spiral staircase with custom wood finishes to fit snuggly right up to his loft space. The footprint of the staircase is small enough that it doesn’t impede the space in the room below, and it is easy and safe for him and his family to get up to and down from the loft using a spiral staircase with a handrail. Paragon offers an unparalleled selection of custom finishes and designs for spiral staircases. Jared was able to choose a finish that goes well with his home’s architecture and decor, which was very important to him during his remodeling project.
The Results
Jared employed a different contractor to install his staircase from Paragon, and the contractor even told him how impressed he was with the quality and how easy it was to install. While Jared hired out the installation of his Paragon staircase, many of our customers are able to do the job themselves with the support of our amazing customer service team and extensive instructions and tutorials. Jared now has a beautiful, safe, and functional spiral staircase to access the loft in his home. Safety and price were the two most important factors for Jared when he was deciding on a new staircase, and Paragon’s Classic Steel staircase with custom finishes ended up an ideal match. He can be confident that his staircase will last for years thanks to Paragon’s best-in-class warranty program.
Why Paragon?
Jared is thrilled with his choice of Paragon Stairs because of the high quality customer service, low price, and how easy and simple the ordering and installation processes were. He was able to order an economical, safe, and easy to install staircase for his home, and with Paragon’s expert customer service, the ordering process couldn’t have been easier. The spiral staircase that he selected is very sturdy and durable while still being elegantly designed, and it fits perfectly with the aesthetics of his space.
